Managed Services

ONGUARD™ MANAGED SERVICES

For businesses today, downtime is not an option. Even a brief unplanned outage on a critical system or application can result in lost revenue or an unacceptable customer experience.

OnGuard Managed Services delivers proactive 24×7 monitoring allowing Par3.IT to measure, analyze, diagnose and resolve all types of hardware and software problems. You and your users are assured of enhanced server uptime, increased peace of mind, and lower support costs.

Features:

• Automated inventory of hardware/software
• Proactive alert notification via cell phone, pager or email
• Combined real time and historical reporting and alerting for the most complete view
• Remote access for diagnostics, file execution, and file transfers
• Standards-based server management
• Patch assessment and remediation
• Proactively monitors key operating systems metrics such as CPU, memory and disk
• Proactively monitors and alerts on environmentals including disk drives, fans, temperature, and power supplies
• Alerts on failure of critical systems and applications such as backups, printing, Exchange, SQL, and many more Windows capabilities, providing precise error messages for expedited resolution
• Automatic reboot and restart of services
• Also manages routers, switches, firewalls, system backups, anti-virus software, and PCs
• Mobile Device Management (MDM) of iPads, iPhones, Android devices including remote lock/unlock, remote wipe, remote provisioning, geo-location, call logs, texting logs, data plan usage statistics, hardware/software inventory
• Color, graphic, actionable reports

OnGuard Managed Services for Mobile Devices

Since the introduction of the iPhone and iPad, business have sought ways to integrate these staff-popular technologies into a secure, productive environment. Mobile business processes, mobile application development, mobile device management, and mobile security have taken over as the leading initiatives in Corporate America. These critical functions will enable enterprises to properly secure and manage their mobile users, devices, applications and data, and to redesign their business processes to take advantage of the new mobile technologies.

Par3.IT understands the demands of the end user, looking for quick and simple productivity tools, as well as the demands of the I.T. department, already over-whelmed with security and migration issues. But Par3.IT itself is a very mobile, virtual company and we have a deep understanding of the mobile environment from both a user and a provider perspective. Mobile computing is not just a product, but a process that must be tailored to individual business requirements in order to balance risks with opportunities.

Par3.IT has integrated mobile platforms such as iPad, iPhones, Android devices, and Blackberry’s into board rooms, the sales force, and I.T. operations. We have extended the reach of our clients by providing convenient and secure access to company resources.

Par3.IT also provides complete mobile device management (MDM) through OnGuard Managed Services for Mobile Devices. This service is packed with powerful features including:

• Provision device to company specifications
• Remotely set/reset device password
• Remotely lock/unlock device
• Remotely wipe data from the device
• Geo-locate a missing device
• Log calls, text messages and data usage to make sure you are getting the most out of your service plan.