Technology Solutions Putting You in the Game

For three decades PAR3 has been providing end-to-end technology solutions for business that focus on quality, innovation, and affordability.
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SERVICES

What We Do

Managed Services

With OnGuard™ Managed Services you get proactive 24×7 monitoring to keep everything running smoothly.

Hosted Servers

Play to your strengths. Get OnGuard™ Hosting to manage your IT infrastructure so you can focus on managing your business.

Cloud Services

With OnGuard™ Cloud Services, you have secure and convenient access to your data anytime, anywhere, and with any device.

Professional Services

Project Management. Web Services. Disaster Recovery Planning. Strategic Planning. Start here for help with anything IT!

Cyber Security

With OnGuard™ Security Services our solutions protect your organization & staff while meeting compliance requirements.

Co-Location

With Par3.IT Co-location services, you can move your equipment to our data center for the ultimate in performance and security.

Approach

Professional IT Services & Technology Consulting

Our mission is to provide a solution for whatever technology path you take: on-premise, co-located, hosted, or cloud.

We’re passionate about what we do! Call us today at 612-326-3610 to talk about how we can help your business run faster, smarter, and more securely.

We Create Fully Connected Systems So You Can Focus On Your Business

Our staff are passionate about the technology industry. We stay on top of the latest innovations in security, data access, and privacy. We’ll work with you to craft solutions that reflect your business strategy and fit your budget.
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Our Customers

Who We Serve

We have been adapting to changes in the technology for over 30 years. We’ll work with you to develop an affordable infrastructure to not only meet your needs today, but also embed the flexibility to adjust as your needs grow and mature.

Financial Industry

Par3.IT’s origins are in the financial industry – two of our first clients 25+ years ago were credit unions, and both are still with us today.

Non-Profits

We understand the unique needs of small to mid-size organizations in the non-profit community. There’s a tight margin and solutions need to be affordable.

Legal Industry

We’re familiar with the technical services, products and solutions that are certified for use in the legal industry.

Industry & Retail

Par3.IT’s services, products, and solutions are well suited to the needs of small and mid-size businesses across the spectrum. Call us today!

QUESTIONS

FAQS

How are your rates structured?

At Par3IT, we understand that different clients have different needs when it comes to rates.

That’s why we offer a variety of managed service contracts to fit your specific requirements. Whether you prefer an hourly rate for occasional projects or a comprehensive multi-year Gold plan that includes monthly support, we have the perfect solution for you.

Our flexible pricing options ensure that you get the best value for your investment. Contact us today to discuss your unique needs and find out how our rates can work for you.

Do you offer after-hours support?

Yes. We are available 24 hours a day, 365 days per year.

Our office hours are 8:30am – 5:30pm Monday through Friday. Calls outside of these hours go into our callback queue.

Emergency services, including on-site visits, are available 24/7. Please note that our fees are typically higher for after-hours or emergency work projects.

Will I have a primary contact?
Your primary contact is your Account Manger, who will work with you on long-term plans for your hardware and software needs.

All of our technicians at our support desk should be able to help with your issues. If they are unable to solve a problem for you, they will escalate the issue to your Account Manager or other staff members.

Do you help buy/install hardware?

Yes, we will suggest hardware and software purchases based on your business needs and our 30+ years of experience.

You can either order from us or directly from the vendor. Once it arrives, we can configure and install for you as needed.

What are your response times?

We prioritize requests based on the type of impact to the user.  Urgent issues that impact core job functions take top priority until resolution, while less urgent requests are addressed on a first-come, first-serve basis.

Emergency services, including on-site visits, are available 24/7.

Who do I call with questions?
All of our clients have a primary account manager who they can call at any time. Since account managers may sometimes be unavailable due to meetings, etc., we encourage you to call our 24-hour support line at 612-326-3610 for most technical support issues.

Your account manager will review your account monthly and touch base with you if there are any issues or concerns. You’ll also meet at least annually to discuss future strategies.

What measures do you take to ensure the security of my data?

At PAR3IT we prioritize the security of your data.

We employ the latest industry-standard security measures. We have a 24-hour alert system that immediately notifies us of any unauthorized intrusion attempts or system issues.

We strictly adhere to all standard business practices for data security, leaving no room for compromise. Rest assured, we take data security seriously.

Questions to ask IT vendors

Technology that works, People who listen, Value Delivered!

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Operations Office

5500 S. Robert Trail, Suite 201
Inver Grove Heights, MN 55077

Hours

M-F: 8:30 am - 5:30 pm
S-S: Closed

Call Us

(612) 326-3610
(877) 326-3616 toll-free