Par3/IT -

We know you have options when it comes to outsourcing I.T. Here's how Par3/IT is different...is better.

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I.T. QUESTIONNAIRE

We know how important and difficult selecting an IT vendor can be. There are so many things to be conscience of and it's difficult seeking an expert for a field that you're not an expert in. Please use the check-list we've compiled to aid you in selecting your next IT vendor.

	Par3/IT	Other
Security	□	□	How do they handle the security of your data, your customer's data, and how are they proven?
Security	□	□	Par3/IT...Handles all customer data with security as the #1 priority. We work within industries that are heavily regulated and as a result our work is checked and tested by 3rd parties to verify our configuration is secure. Not only does our work pass the checks, but we are continually complemented by auditors on how we handle security, and you can be assured that we will put your security at the forefront of your technology infrastructure.

Value	□	□	"You get what you pay for" is only half true. While you aren't going to get professional, experienced information technology consulting from an amateur with dirt cheap rates, you won't necessarily get top results from someone charging top rates.
	□	□	Par3/IT...Provides competitive rates, several levels of technicians, and accurate estimates. We offer both "best guess" estimates as well fixed bid/not to exceed bids. Our secure extranet allows you to track your project to see detailed information of work performed and watch the project progress.
			What are the rates? Beware of the low bid and always compare "total cost", not just the hourly rate. Also, be aware a task that may take a lesser experienced tech two hours to complete to may take an experienced professional a fraction the time, giving you lower total costs even if the rate is higher
			Par3/IT...Knows that cost is a key factor, however comparing only rates is tricky since it's not an apples-to-apples comparison. You have to consider the quality of what IS done, what IS not considered, and what needs to be done beyond what was estimated.

Risk	□	□	Whoever you select as your IT vendor will inevitably provide benefits that are tangible up front; you will see new features, access data faster and easier, but do they understand all risks associated with various technologies they implement and are they INSURED to work with your valuable data?
Risk	□	□	Par3/IT...Understands risks of the technology we deply and will inform you of risks that are present in your current network and help you make informed decisions that will give you the right balance of cutting edge and safe risk management. Par3/IT is BONDED AND INSURED and carries a $1,000,000 ERRORS AND OMISSIONS policy so you can trust you and your customers' data is in safe hands.

Trust	□	□	Can you trust your IT Partner? They will likely have access to all your data, do you know who you're working with?
Trust	□	□	Par3/IT...has an incredible list of reputable references. We work with clients that not only have a wealth of private data and sensitive information, but we are charged with handling this data to the most stringent requirements of their regulated industries. Par3/IT submits to background checks upon request.

Experience	□	□	How much experience do the technicians have? What type of network and systems management/administration experience do they? What types of business or industry do they have experience supporting?
Experience	□	□	Par3/IT...has exposure to some of the most regulated businesses(financial, medical, legal) which means we're capable of dealing with anything because how technology is implemented and managed is so closely scrutinized. We understand each business (and it's industry) has it's own unique set of challenges and needs. Our desire is to sculpt your IT strategy around your existing business plans and strategies. We have extensive experience managing multi-site organizations who are so technology dependent that redundancy has to be built into almost every solution we implement.

Working Relationship	□	□	How does your technology partner communicate with you and respond to your needs? Does your technology partner share documentation, passwords, knowledge or do they keep this information from you to increase your dependency on them?
	□	□	Par3/IT...prefers that you know as much as possible (or as much as you want to know) about your IT. We make sure documentation we create regarding your systems is stored not only with us but also onsite with you in a location where you're aware. Par3/IT protects only our trade secrets and items we've developed that must remain intellectual property.

Process Management	□	□	Implementation and support go hand and hand, but not every technology firm will handle these with equal importance. How does your technology partner stack up?
	□	□	Par3/IT...is there every step of the way from the design, implementation, training, post-support, documentation, and everything in between. We understand everything that's involved in properly executing and managing your technology plan.

Livelihood	□	□	How long will your technology Partner be in business to support yours? Will they be there next year to support what they've put in place today?
	□	□	Par3/IT....has a strong and healthy business model. We keep our operating expenses low and the foundation of knowledge that supports us and our customers lies within the individuals who also own Par3/IT so you know we're here to stay and have a vested interested in your business's continued success. We keep the correct balance of technicians to support the breadth of our customers in a timely fashion and remain fiscally sound for your peace of mind.

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